Last updated: [September 22nd, 2025]
Welcome to Imperfect Solutions! These Terms and Conditions govern your use of our website, applications, services, and products. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Company Information
Imperfect Solutions is a consulting business based in Montreal, Quebec, Canada.
2. Acceptance of Terms
By using our website, app, or purchasing our products or services, you confirm that you are at least 18 years of age (or the legal age of majority in your jurisdiction) and are able to enter into legally binding agreements.
3. Services and Products
We provide:
- Digital applications such as the Braille & QR Code Overlay Maker.
- Market research and training services.
We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice.
4. User Responsibilities
When using our services, you agree to:
- Provide accurate and truthful information.
- Not misuse our website or app for unlawful or harmful purposes.
- Not copy, resell, or distribute our software, guides, or intellectual property without written consent.
5. Pricing, Payment, and Billing
- All prices are listed in Canadian Dollars (CAD) and may include applicable taxes (GST/QST).
- Payments are processed securely via third-party platforms such as PayPal and WooPayments.
- You are responsible for any fees charged by your payment provider.
6. Refunds and Cancellations
- Refunds are handled in accordance with our Refund Policy.
- Refunds are not available for change of mind, but may be issued in cases of technical issues or as required by law.
7. Intellectual Property
All content, logos, software, and materials provided by Imperfect Solutions are the intellectual property of Imperfect Solutions unless otherwise stated. Unauthorized use, reproduction, or distribution is prohibited.
8. Limitation of Liability
To the fullest extent permitted by law, Imperfect Solutions shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website, app, or services. This includes damages caused by third-party providers (e.g., PayPal, WooPayments, QR code scanners).
9. Privacy and Data Protection
We value your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your information.
10. Termination of Use
We may suspend or terminate access to our services without notice if you violate these Terms or engage in harmful activities.
11. Governing Law
These Terms and Conditions are governed by the laws of Quebec and Canada. Any disputes will be handled in the courts of Quebec.
12. Changes to Terms
We may update these Terms and Conditions at any time. Updates will be posted on this page with a revised “Last updated” date. Continued use of our services constitutes acceptance of the updated Terms.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
luciana@imperfect-solutions.com
