Imperfect Solutions was founded by Luciana Martins Alves, a researcher and a woman with disabilities who is passionate about accessibility, research, and cosmetics. Our work blends academic rigor with lived experience to help brands become truly accessible.
Vision:
A world where people with disabilities are seen, included, and valued in every brand interaction.
Mission:
To guide companies on their accessibility journey through research, education, and practical tools that make real inclusion possible.
Accessible workplaces
Our Workplace Accessibility Training service helps companies create and promote accessible workplaces through a 60-minute online training session tailored for your team, focused on building awareness, empathy, and practical knowledge to support accessibility in the workplace.
Accessible Products and Services
Our Accessibility Toolkit service helps companies make their products and services more accessible by creating audio descriptions along with QR code files linked to those descriptions, provided in English, Portuguese, or Spanish.
ACCESSIBLE MARKETING
Our Tailored Market Research and Market Research Audit services help marketing teams, agencies, and content creators build accessible strategies that reflect the diversity of customers or clients. The Tailored Market Research service includes five 30-minute online meetings and a 5- to 10-page study tailored for disabled customers or clients. The Market Research Audit service includes five 30-minute online meetings and a 5- to 10-page audit of previous market research focused on disabled customers or clients (assessing how past research was conducted and providing insights for improvement and innovation).